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This month, New Horizons have released a new version of their multi award-winning Mentored Learning programme. ML 3.0 allows for remote delivery of mentored training for students. This is exciting news for New Horizons as it means that franchisees can provide their industry leading services without even having to be in the same room as their clients.  This improved remote learning offering opens up a much wider client demographic for franchisees and ensures New Horizons maintain a leading position worldwide. A major advantage to franchisees, these training methods are not only preferred by customers, but also strategically designed to decrease costs and increase margins, vital in today’s economic climate. In...

  Janis Anderson of Caremark, the domiciliary care provider, has been crowned winner of the British Franchise Association (BFA)/HSBC Franchisee of the Year Awards 2013, supported by Express Newspapers.Also named Female Franchisee of the Year, Anderson impressed the judges for delivering a high quality service for customers while propelling her business forward. Anderson said: “It’s brilliant to be recognised for all the hard work which contributes towards Caremark’s success, especially at such prestigious awards. I became a Caremark franchisee at a challenging time when cuts were being introduced but this spurred me on to drive the business forward and we have since grown from strength to strength. “At Caremark we...

   As a banker the only real way you can assess how a business is performing is by being provided with regular, up-to-date and meaningful management information, reports Dave Williams, director of franchising at RBS. However, many businesses struggle to provide enough detail to enable a thorough assessment. One can understand to some extent why an independent business, with often limited resources, may not have this information, but franchises should be in a much stronger position being cloned businesses, with benchmarking against the rest of the network assumed as part and parcel of the package offered by the franchisor. The power to insist on the provision of financial information is...

Pan Chai, which has built its reputation as a high quality Asian restaurant in the food halls of London’s famous store, Harrods in the last two years, is now offering franchises.  It will target affluent city-centre locations with a high footfall to make the brand synonymous with luxury pan-Asian dining across the country. Pan Chai, already a provisional member of the BFA, offers high-end sushi and other pan-Asian dishes to discerning shoppers. It has enjoyed huge success in Harrods, and its launch at the latest franchise exhibition attracted a large number of prospects. Eddie Lim, the owner, said: “It has long been my ambition to bring our food to the...

  This sample master contract is for illustrative purposes only and must not be used by any party seeking to franchise their business without taking the author’s prior advice. By Mark Abell, head of franchising, licensing and multi-channel strategies at the City law firm, Bird & Bird. Dated [                   ]  201[  ] LES PIEDS D’OR LIMITED – and – SHAKE-A-LEG LIMITED MASTER FRANCHISE AGREEMENT THIS AGREEMENT is made the [                 ] day of [                       ] Two thousand [               ] BETWEEN LES PIEDS D’OR LIMITED whose registered office is situate at [15 Bugle Street, London EC1 2AA] (hereinafter called the “Franchisor”) and SHAKE-A-LEG LIMITED whose registered...