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Not only have Home Instead Senior Care been awarded Best Franchise in the Smith & Henderson awards, but they have also achieved 5 Star Franchisee Satisfaction, which is praise indeed.  Home Instead franchisees and their caregivers recently participated in a new benchmarking programme and based on their feedback, the company got the big thumbs up! Five areas were measured: training & support, business system, culture & relationships, leadership & stewardship and general satisfaction. Less than one in five franchisors that participated in the programme was awarded this special recognition. Steven Frost, Partner, Smith & Henderson, which coordinates the programme, said, “It’s difficult for prospective franchisees to determine which are the...