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Not only have Home Instead Senior Care been awarded Best Franchise in the Smith & Henderson awards, but they have also achieved 5 Star Franchisee Satisfaction, which is praise indeed.  Home Instead franchisees and their caregivers recently participated in a new benchmarking programme and based on their feedback, the company got the big thumbs up! Five areas were measured: training & support, business system, culture & relationships, leadership & stewardship and general satisfaction. Less than one in five franchisors that participated in the programme was awarded this special recognition. Steven Frost, Partner, Smith & Henderson, which coordinates the programme, said, “It’s difficult for prospective franchisees to determine which are the...

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Newcastle-based Terry McNamara is one of the new affiliates who have recently joined the Auditel Cost Management Franchise. Terry was previously in the police force. He rose to Detective Inspector with Northumbria Police, working mainly in crime investigation. He spent a year in Iraq as a Police Advisor. Recently he took part in a hike to the base camp of Everest.  He recalls: “I spent thirty years in the police force before retirement. I decided that I didn’t want to sit around and do nothing. I wanted a new challenge and an additional source of income. I attended a number of franchise exhibitions and decided that a franchise requiring sales...

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Former IT Professional Basith Ali has embarked on a new career to give children in Oldham a sporting chance. Basith, an IT service manager and head of his department, has commenced his exciting new career in sport by establishing his own coaching company under the wing of PTC Sports, the UK’s most innovative sports coaching organisation for children and young people. Basith is relishing the challenge of running his own business. He said: “I’ve always wanted to be self-employed and work in physical education and sport sectors while managing my own business. I hope to inspire a generation of youngsters to become more active. “PTC Sports is a rapidly growing...