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Path to gaining meaningful management information

   As a banker the only real way you can assess how a business is performing is by being provided with regular, up-to-date and meaningful management information, reports Dave Williams, director of franchising at RBS. However, many businesses struggle to provide enough detail to enable a thorough assessment. One can understand to some extent why an independent business, with often limited resources, may not have this information, but franchises should be in a much stronger position being cloned businesses, with benchmarking against the rest of the network assumed as part and parcel of the package offered by the franchisor. The power to insist on the provision of financial information is...